Applications
Astute (ITMS #13184)
Astute Knowledge (RealDialog) is the backend system used to store and manage data used to drive web-based self help activities for customers, dealers and agents (Customers Ask Ford - CAF, Dealers Ask Ford - DAF, and Agents ask Ford - AAF); Note: This ITMS number also covers the standalone AAF web interface; CAF and DAF interfaces are incorporated into other consumer and dealer facing sites. (see ITMS #16295 for additional historical information)
Technical Requirements
- IE7 or higher
- Chrome
Registration
To access this web application, you must have:
- A Covisint User ID and Password
- Permission to the Ford Supplier Portal Service
- Access to the application
If you already have access to the Ford Supplier Portal, but do not yet have access to this application, you must follow the instructions below.
- In the left menu bar click "Administration Tools".
- Select "request service" under "my profile".
- Under "Ford Supplier Portal" click "request sub-package".
- Click the request button next to the application you need access to.
Note: After requesting access to an application, a company administrator at your organization will need to approve or reject your request. If you are unable to request the application, after following these steps, please contact the Covisint helpdesk.
